The Federation of Master Builders

What to do in the event of a claim over the Christmas period

Published date: 22 December 2020

The FMB Insurance office is closed from 5pm on Wednesday 23rd December until 9am on Monday 4th January.

Should you need to report a claim during this time please follow these steps; 

 

For New Homes warranty or Domestic and Commercial warranty claims

Emergency works are not covered under the policy. Should emergency works be required please arrange for this to undertaken but retain any receipts for costs incurred for presentation to the insurers, as they may take these into consideration.

Email [email protected] and we will respond when the office reopens

 

For tools, plant, contract works claims

For policies underwritten by Everest Syndicate 2786 at Lloyd’s

Warwick Consulting

[email protected]

 

For policies underwritten by HSB Engineering

[email protected]

0330 100 3432

(Closed from 1pm Christmas Eve until 9am 29th December. Any claim sent during these times will be picked up the next working day.)

 

For public or employers liability claims

For policies underwritten by Everest Syndicate 2786 at Lloyd’s

Warwick Consulting

[email protected]

 

For policies underwritten by Starr International (Europe) Ltd

Questgates

[email protected]

0121 411 0530

(Closed on Christmas Day, Boxing Day and New Years Day. During closure periods Questgates out of office helpline will be in operation 0121 411 0535)

 

How do I know who your policy is underwritten by?

Your policy schedule will reference the insurer

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